The pandemic has completely changed the job market, affecting industries across the country ranging from tech to production & manufacturing. Canada's job market is radically different than it was just one year ago.
The need for workers in essential jobs such as retail, customer service, warehouses, cooks and servers outpace the market and is set to continue increasing in 2022. Jobs related to e-commerce, IT, construction and healthcare were already in demand before and its demand continues to grow - as this is already well-known we will not cover it in this video!!
The COVID-19 pandemic pushed customer service job openings to the top of the list. Consumers cancelling plans and needing refunds or simply getting answers to a company’s COVID protocol had support lines receiving record calls in 2020 and so far in 2021. While some of the confusion may have died down now, customer service representatives are still in high demand. Many companies have closed their storefronts, reduced them, or simply moved to fully virtual operations. Plus, many call centre positions are remote so you can work from anywhere.
Open Positions: There are over 37,700 open customer service positions across Canada with a whopping 19,479 in Ontario and 9,072 in British Columbia.
High-Demand Areas: Ontario, Quebec, British Columbia, Nova Scotia, New Brunswick, Manitoba, Prince Edward Island, Alberta, Saskatchewan, and Newfoundland and Labrador.
Social distancing also had a major effect on restaurants and retail stores. They had to change how they operate quickly to adapt to safety guidelines, online ordering and the shopping landscape. With this came a surge in demand for delivery drivers. Last-mile delivery, long-haul truck drivers, and food delivery drivers are in high demand currently.
Open Positions: There are almost 5,000 delivery driver positions currently open across Canada.
High-Demand Areas: Ontario and British Columbia.
Open Positions: There are currently 3,043 listed for this role.
High-Demand Areas: Ontario, British Columbia, Quebec, and Newfoundland and Labrador.
With many companies moving away from working in the office and toward working from home, administrative assistants are needed to help support the big transition. Plus, legal, health and safety, operations, marketing, customer service, HR, and accounting departments are much busier than usual. Many administrative assistant positions are listed as remote.
Open Positions: There are over 5,000 Administrative Assistant roles open in all provinces.
High-Demand Areas: Ontario, Quebec, and British Columbia.
The essential retail sector is thriving like never before. With the shipping industry nearly doubling overnight, supply chain specialists are in huge demand to help keep shelves stocked. Any procurement specialists with experience managing a supply chain and networking with distributors are sought-after professionals right now.
Open Positions: There are currently 1,464 open roles in this field.
High-Demand Areas: Ontario, Quebec, Nova Scotia, Manitoba, and British Columbia.
The rapid adoption of remote work has upped the need for IT support tenfold. Hardware, VPNs, home networks, and video conferencing are all supported by IT professionals.
Open Positions: There are 6,742 IT positions open at this time but this role tends to spike quarterly.
High-Demand Areas: Ontario, Quebec, Nova Scotia, New Brunswick, Manitoba, and British Columbia.
Along with essential retail clerks and supply chain specialists, warehouse workers are desperately needed right now. In order to distribute products ordered online, warehouse workers are needed in full force. There are thousands of openings for order pickers, forklift operators, truck drivers, packers, and other warehouse positions.
Open Positions: There are 10,318 warehouse positions open right now. It is the third most-in-demand position in Canada.
High-Demand Areas: Ontario, Quebec, Nova Scotia, New Brunswick, Manitoba, British Columbia, Prince Edward Island, and Saskatchewan.
With continually changing health and safety guidelines being implemented throughout the year to keep both employees and customers safe during the pandemic, businesses need more people to help with cleaning and sanitizing.
Open Positions: With 11,291 open roles for this category, it is the second most-in-demand job in Canada.
High-Demand Areas: Ontario, Quebec, Nova Scotia, New Brunswick, Manitoba, British Columbia, Prince Edward Island, Alberta, and Newfoundland and Labrador.
The shortage of nurses is “more acute than ever,” and this demand tends only to grow.
Open Positions: There are 8,851 open positions for registered nurses across Canada. This is one of the only positions listed in the top 3 most-in-demand for every province.
High-Demand Areas: Ontario, Quebec, Nova Scotia, Alberta, New Brunswick, Manitoba, British Columbia, Prince Edward Island, Saskatchewan, and Newfoundland and Labrador.
Parents, especially mothers, have had to leave the workforce in droves because they couldn’t afford or access child care during the pandemic.
As a result, the federal government is investing $30 billion in early childhood education over the next five years to provide parents with affordable, accessible, quality daycare. That is sure to create a boom in jobs for early childhood educators that will continue to grow as the population grows. And its demand is set to increase all across the country.
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